Getting ‘Great’ From Your Agency

Are there any business relationships as rewarding, or potentially rocky, as the client/agency one? Marriages are often used as analogies because they share many similarities along the journey: i.e., compatibility, communication, and forgiveness. Some client/agent relationships even end badly. But here are a few tips to have the very best marriage with your agency after the “I dos.” 

 

Trust & Share 

The more you can think of your agency as a long-term partner, the more you’ll feel comfortable sharing confidential plans and numbers. Provide them access to executive level meetings and 

reports, and invite their participation with donors or customers. Show them the warts and all. 

 

Allow Failure 

Have you thought of excellence and failure as two sides of the same coin? You’ll get innovation and creativity quickly and more often if an occasional stumble isn’t punished. Think of it like dog training: Does Fido come back wagging his tail when he sees a rolled up magazine in your hand? 

 

Reserve Judgment 

After you get to know your agency – and vice versa – they will have an idea of your level of risk-tolerance. I hope they bring you ideas or execution that you consider “risky.” Resist the temptation to reject it quickly. Give it time to sink in. Even if you don’t eventually accept it, your agency will appreciate the measured consideration. 

 

Be Clear 

Even the largest agency in the world swings and misses. (I know. I was an executive at one for a decade.) Knowing why you believe what you do and being able to articulate it promotes better understanding and long-term appreciation. 

 

Encourage 

Most agency folks respond better to the carrot than the stick. Tell them when you like their work, celebrate the successes, and thank them for the time and effort they put in. Yes, you pay them for the work, but a pat on the back might mean they’ll work even harder next time! 

 

The work agencies perform—creating fresh ideas and messages to move an increasingly fragmented and cynical marketplace—gets more challenging daily. They will love you AND the process with these ‘great’ tips. 

A notebook with sticky notes on it including one that says largest

Implementing Budget-Friendly Content (6/10)

By Blake Conover • April 16, 2025
Growing up, we didn’t really have a budget—we had a father. Requests for frivolous items or fleeting joys (no matter how much I begged for candy) were met with a sympathetic smile and a gentle pat on the head. Looking back, I realize dad was teaching me the value of deferred gratification and the art of managing resources wisely. Perhaps that’s also where I learned the importance of investing in what truly matters. In today’s world, content is king, and creating impactful content requires the same discipline my father had: focusing on what’s essential and resisting the temptation to let distractions drain time and money. To clarify, I define “content” as any media that communicates a message. This includes blogs (like this one), podcasts, social media posts, websites, videos, and ads. The best content reveals something genuine about its creator, leaving the audience feeling like they know them better after engaging with it. Great content is relevant, original, authentic, engaging, and actionable. It should inspire the audience to act while resonating with their needs and interests. Informative blog posts, entertaining videos, or engaging podcasts can be developed with creativity and expertise, capturing attention and driving action. Importantly, you don’t need an extravagant budget to create meaningful content. By using cost-effective distribution channels and repurposing content across multiple platforms, you can amplify your message and maximize your reach without overspending. It’s a great mentor/parent lesson: prioritize what matters most, focus your efforts, and invest wisely. Whether in managing a family’s finances or creating communications content, the principle remains the same.

Are you investing 10-20% in marketing?

By Blake Conover • February 12, 2025
Successful companies do. Successful companies typically allocate a growing percentage of their total revenue towards marketing and advertising expenses. Is that self-serving advice? YES, if you hire marketing professionals! Is it true? YES, as backed up by experience and research (below)! Of course, this percentage can vary based on the industry, business size, and specific marketing goals. By industry, here are some reported average expenditure percentages. 1 INDUSTRY MARKETING BUDGET (% OF COMPANY REVENUE) Banking/finance/insurance - 9.49% Communications/media - 14.27% Consumer packaged goods - 25.19% Consumer services -11.74% Education - 11.50% Healthcare - 6.80% Manufacturing - 3.75% Pharma/biotech - 12.83% Professional services - 7.08% Real estate - 10.61% Retail wholesale - 14.52% Service consulting - 21.00% Tech software/platform - 11.80% By devoting a significant portion of their operating budget to marketing and advertising, successful organizations can continuously drive brand awareness, maintain customer and donor loyalty, and drive growth. Are you? 1 Marketing Budget: How Much Should Your Team Spend in 2024? [By Industry ]; June 17, 2024; The CMO Survey , Statista, September 2023 release date, 316 respondents https://blog.hubspot.com/marketing/marketing-budget-percentage#marketing-budget-percentage ;

Exciting News at 1Vision!

By Blake Conover • February 12, 2025
Dear Friends and Clients, Today, I have exciting news to share about the future of 1Vision and a heartfelt milestone for me and for Dani. After 40+ incredible years of advancing products, organizations, and relationships and doing battle with the fearsome Oxford comma, I (Blake) will be retiring from 1Vision’s day-to-day responsibilities as of Feb. 28, 2025. This transition to Dani’s workload has been years in the making and some of you even noticed! 😊 While I will continue as CEO, my focus will shift to retirement and new challenges. "It’s with humble gratitude for the grace of so many that I am at this happy point in my life. It’s been a wonderful ride! ‘They’ say, ‘The best time to plant a tree was 20 years ago. The second-best time is today.’ So, I plan to get busy digging." If you’d like to send me any well-wishes, or instructions concerning a shovel, I’d enjoy hearing from you. Please email me at this address . I have no doubt that 1Vision will continue to thrive under the exceptional leadership and ownership of Dani Gordon, who has proven her ability over the last three years to promote brands and deliver outstanding results. Dani will become President with my retirement and assume all client contact moving forward. Her purchase of the company demonstrates her commitment to our clients and serving their future communication needs. I’m excited to see her grow her vision, gather a team of professionals, and help solve client obstacles. As evidence of the renewed energy and emphasis, take a look at our new site here . Send her congratulations here . Thank you for being part of this journey with us. Raise a glass to an exciting new chapter for Blake, Dani, and the entire 1Vision team. Wishing you all the best and God’s blessing, Blake Conover For the team at 1Vision Communications P.S. This is a good time to update your email records.You can delete Blake’s work email address effective at the end of the month. To reach Dani, use dani@with1vision.com . Thank you!
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