Getting ‘Great’ From Your Agency

Are there any business relationships as rewarding, or potentially rocky, as the client/agency one? Marriages are often used as analogies because they share many similarities along the journey: i.e., compatibility, communication, and forgiveness. Some client/agent relationships even end badly. But here are a few tips to have the very best marriage with your agency after the “I dos.” 

 

Trust & Share 

The more you can think of your agency as a long-term partner, the more you’ll feel comfortable sharing confidential plans and numbers. Provide them access to executive level meetings and 

reports, and invite their participation with donors or customers. Show them the warts and all. 

 

Allow Failure 

Have you thought of excellence and failure as two sides of the same coin? You’ll get innovation and creativity quickly and more often if an occasional stumble isn’t punished. Think of it like dog training: Does Fido come back wagging his tail when he sees a rolled up magazine in your hand? 

 

Reserve Judgment 

After you get to know your agency – and vice versa – they will have an idea of your level of risk-tolerance. I hope they bring you ideas or execution that you consider “risky.” Resist the temptation to reject it quickly. Give it time to sink in. Even if you don’t eventually accept it, your agency will appreciate the measured consideration. 

 

Be Clear 

Even the largest agency in the world swings and misses. (I know. I was an executive at one for a decade.) Knowing why you believe what you do and being able to articulate it promotes better understanding and long-term appreciation. 

 

Encourage 

Most agency folks respond better to the carrot than the stick. Tell them when you like their work, celebrate the successes, and thank them for the time and effort they put in. Yes, you pay them for the work, but a pat on the back might mean they’ll work even harder next time! 

 

The work agencies perform—creating fresh ideas and messages to move an increasingly fragmented and cynical marketplace—gets more challenging daily. They will love you AND the process with these ‘great’ tips. 

A google ads report for a company called vision

Harnessing Two SEM Strategies (8/10)

By Blake Conover • May 14, 2025
Yes, SEM absolutely deserves its own spotlight! It’s not some overlooked, red-headed stepchild of Search Engine Optimization (SEO). I can say that—I used to be a redhead. Search Engine Marketing (SEM) is a powerful tool for driving targeted leads and sales through your website. Done right, it delivers quick results, precise targeting, increased visibility, and an impressive ROI (return on investment). So, what exactly is SEM? It’s all about boosting a website’s visibility on search engine results pages through paid advertising. Think of it as giving your business a front-row seat in the dynamic marketplace of search engines. SEM generally encompasses two key strategies: Pay-Per-Click (PPC) Advertising : Here you bid on keywords relevant to your products or services. When users search for those terms on platforms like Google or Bing, your ads can appear right at the top of the results, catching reader’s attention even before organic listings. You only pay when someone clicks on your ad—hence, “pay-per-click.” Display Advertising : While PPC focuses on text, display advertising takes a more visual route. This involves placing eye-catching banners or interactive ads on websites within networks like Google Display. By targeting specific demographics, interests, or even particular websites, you can get your ad message in front of the right audience at the right time. At 1Vision, SEM is as much art as science. We start with in-depth keyword research to uncover high-value search terms tailored to your business. Then, we craft custom campaigns that target demographics, interests, and locations. Our Digital Media Specialist closely watches performance metrics, tweaking bids and strategies to ensure your budget works as hard as possible. Whether your goal is brand awareness, website traffic, or lead generation, there are SEM techniques that can help. Over time, SEM can feel like a trusted and productive member of the marketing family.
A notebook with sticky notes on it including one that says largest

Implementing Budget-Friendly Content (6/10)

By Blake Conover • April 16, 2025
Growing up, we didn’t really have a budget—we had a father. Requests for frivolous items or fleeting joys (no matter how much I begged for candy) were met with a sympathetic smile and a gentle pat on the head. Looking back, I realize dad was teaching me the value of deferred gratification and the art of managing resources wisely. Perhaps that’s also where I learned the importance of investing in what truly matters. In today’s world, content is king, and creating impactful content requires the same discipline my father had: focusing on what’s essential and resisting the temptation to let distractions drain time and money. To clarify, I define “content” as any media that communicates a message. This includes blogs (like this one), podcasts, social media posts, websites, videos, and ads. The best content reveals something genuine about its creator, leaving the audience feeling like they know them better after engaging with it. Great content is relevant, original, authentic, engaging, and actionable. It should inspire the audience to act while resonating with their needs and interests. Informative blog posts, entertaining videos, or engaging podcasts can be developed with creativity and expertise, capturing attention and driving action. Importantly, you don’t need an extravagant budget to create meaningful content. By using cost-effective distribution channels and repurposing content across multiple platforms, you can amplify your message and maximize your reach without overspending. It’s a great mentor/parent lesson: prioritize what matters most, focus your efforts, and invest wisely. Whether in managing a family’s finances or creating communications content, the principle remains the same.

Are you investing 10-20% in marketing?

By Blake Conover • February 12, 2025
Successful companies do. Successful companies typically allocate a growing percentage of their total revenue towards marketing and advertising expenses. Is that self-serving advice? YES, if you hire marketing professionals! Is it true? YES, as backed up by experience and research (below)! Of course, this percentage can vary based on the industry, business size, and specific marketing goals. By industry, here are some reported average expenditure percentages. 1 INDUSTRY MARKETING BUDGET (% OF COMPANY REVENUE) Banking/finance/insurance - 9.49% Communications/media - 14.27% Consumer packaged goods - 25.19% Consumer services -11.74% Education - 11.50% Healthcare - 6.80% Manufacturing - 3.75% Pharma/biotech - 12.83% Professional services - 7.08% Real estate - 10.61% Retail wholesale - 14.52% Service consulting - 21.00% Tech software/platform - 11.80% By devoting a significant portion of their operating budget to marketing and advertising, successful organizations can continuously drive brand awareness, maintain customer and donor loyalty, and drive growth. Are you? 1 Marketing Budget: How Much Should Your Team Spend in 2024? [By Industry ]; June 17, 2024; The CMO Survey , Statista, September 2023 release date, 316 respondents https://blog.hubspot.com/marketing/marketing-budget-percentage#marketing-budget-percentage ;
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