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Do What You Did and You’ll Get What You Got – Minus 15%!

Some variation of the first phrase can be attributed to Henry Ford, Alcoholics Anonymous, or Tony Robbins. However, we often forget or ignore the second important part. 

 

I wish every nonprofit executive director would memorize that saying and apply it to their organization. It could be the single greatest piece of counsel around. 

 

If nonprofits could all break the shackles of tradition and habit, they might just experience a breakthrough. ‘If we drop that golf outing, could our time be spent more profitably somewhere else? What might happen if we asked our donors why they don’t give more? Maybe it would be helpful if we had a plan in place this year.’ 

 

The second component to this maxim is as important as the first. Common sense tells us outcome erosion occurs whenever we do the same thing over and over again. Repeated or continuous actions often result in generating decreasing returns; estimated here at a 15% year-over-year loss. Unless new twists can be added, it is reasonable to expect less, not more. 

 

Has your experience confirmed or exploded this “rule”? We’d love to hear your answers. 

By Blake Conover 14 Mar, 2024
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Good brands are about good branding, and a good brand logo is just a good start. The messaging on your materials and website, your customer service speed, accuracy, and attitude, your product, your invoice, or receipt language; those are the actions that do more long-term harm or good than a graphic. It’s what you put into a brand that truly matters.
By Blake Conover 28 Feb, 2023
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